Jewels Of Love
At Jewels Of Love, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward return policy.
Return Window
You have 2 days from the date of delivery to initiate a return for any jewelry item purchased from our website.
Eligibility for Returns
To be eligible for a return, the following conditions must be met:
- The item must be in its original condition, unworn, and free from any scratches or damage.
- All original packaging, including boxes, pouches, and tags, must be included.
- Custom or personalized items are not eligible for return unless they arrive damaged or defective.
How to Initiate a Return
- Contact Us: Email our customer service team at [customer service email] within 2 days of receiving your order. Please include your order number and reason for the return.
- Return Authorization: We will provide you with a Return Authorization (RA) number and instructions on how to return your item.
- Ship Your Item: Carefully package the item and ship it back to us using a trackable shipping method. The RA number must be clearly marked on the package.
Refund Process
Once we receive your returned item and verify its condition, we will process your refund within 3 business days. Refunds will be issued to the original payment method used at the time of purchase.
Exchanges
If you would like to exchange an item, please initiate a return as outlined above and place a new order for the desired item.
Contact Us
If you have any questions or need assistance with your return, please contact our customer service team at jewelsoflove27@gmail.com or call us at +91-9580826333 Thank you for shopping with us!
We appreciate your business and hope to serve you again soon.
Jewels Of Love